Delete your account

Effective 2026-11-15

How to delete your OffenseDefense account and the data linked to it.

1. In the game

• Open the menu at the top right, go to Settings, Account, and press [Delete account]. Type the confirmation phrase as instructed.
• For 7 days after the request, the account is scheduled for deletion. Log in and press [Cancel deletion] within that time to cancel.
• After 7 days, the account and its progress are deleted and cannot be restored.

2. If you cannot open the game (email)

Email dcompanyservicemail@gmail.com with the subject "Account deletion" and your friend code (shown on your profile). We delete the account within 30 days after confirming it is yours. If you do not know your friend code, tell us your device type and the last day you played.

3. What is deleted

• Account identifier, nickname, profile, friend code, linked Google or Apple account data (Apple sign-in tokens are revoked)
• Characters, currencies (including paid currency, which is not refunded), progress, match and season records, mail
• Friend list, messages, block list, support requests, error reports

4. What is kept

• Purchase records the law requires (5 years) and Japan's paid currency records (5 years), kept separately and then destroyed
• Reports still being handled (1 year after handling)
• Database backups, automatically deleted after at most 30 days