Privacidade
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Effective 2026-11-15
dcompanyservice ("we") cares about your personal information. This policy explains how we handle information in the mobile game OffenseDefense and on this website (offensedefensegame.com).
Each version is identified by the effective date above. Earlier versions are available on request.
1. Operator
| Item | Details |
|---|---|
| Operator | dcompanyservice |
| Service | OffenseDefense (Android, iOS) and the website offensedefensegame.com |
| Contact | dcompanyservicemail@gmail.com |
| Business | Dcompany (see section 14) |
2. Information we process
| Item | Details | Purpose |
|---|---|---|
| Guest login identifier | A random identifier created on your device at first launch, and a secret issued once by our server and stored on your device (the server keeps only a one-way hash). It is not a hardware ID or advertising ID. You can play without an email, phone number or real name. | Creating and identifying your guest account, keeping others from taking it over, preventing abuse |
| Device number (Android, hashed) | The Android device number (ANDROID_ID) turned into a one-way SHA-256 value. The original number is never sent. It is not the advertising ID. | Restoring your account after reinstalling on the same device, preventing abuse. Deleted with your account |
| Google / Apple sign-in (optional) | The user identifier and email address (or Apple's relay address) given by the provider when you link. We never receive passwords. A hash of the identifier is kept so the first-link reward is given only once. | Signing in to the same account on a new device or after reinstalling, preventing duplicate rewards |
| Terms consent | Version of the terms you accepted, time, game language, age range you selected | Confirming consent, age-based feature limits |
| Profile | Nickname, profile icon, friend code | Showing you to other players, friend search |
| Language and country | Game language and the country estimated from your IP address at first connection (two-letter code; we do not store your precise location or the IP address for this purpose; country lookup uses DB-IP data, https://db-ip.com, CC BY 4.0 — IP Geolocation by DB-IP) | Language of mail and notices, country-specific legal rules (chat limits, loot box limits), statistics |
| Game progress | Characters owned (level, XP, stars, shards), in-game currencies (coins, gems, tickets) and their change history, lineup, match records, season points, story records, mail | Providing the game and saving progress, checking currency errors and abuse |
| Match data | Inputs and state checks sent by each device in real-time matches, connect and disconnect times | Running the same match on every device, detecting cheating |
| Friends and messages (when offered) | Friend list and requests, gifts, messages between two players (latest 100) | Social features |
| Blocks and reports | Players you blocked, reports you made (including a copy of reported messages) | Protecting players and handling abuse |
| Support requests | What you wrote in the in-game support form, account identifier, app version, device type | Answering you (via in-game mail) |
| Error reports | On errors or crashes: device model, OS, app version, screen, error summary and recent actions (up to 8 KB), account identifier | Finding and fixing bugs |
| Server logs | IP address and request details. At each login: account identifier, IP address and device type (iOS / Android) | Security, abuse prevention, incident response |
| Purchases | Google Play or App Store receipts, order and transaction numbers, product, purchase time, store country. We never receive card details. | Verifying purchases, granting items, restoring purchases, refunds, country laws (such as Japan's prepaid currency rules) |
| Ad rewards (when offered) | Confirmation that a rewarded ad was watched (AdMob server-side verification) and account identifier | Granting ad rewards, preventing abuse |
We do not collect real names, phone numbers, precise location, contacts or photos.
Where the EU or UK GDPR applies, we process game data to provide the game you asked for (contract), error reports and server logs based on our legitimate interest in running a stable and secure service, and use personalized ads only with your consent.
3. Advertising
If we show ads, we only use optional rewarded ads through Google AdMob. Ads play only when you press a button, and you can play without watching them.
Google AdMob may process advertising identifiers (IDFA on iOS, advertising ID on Android), approximate location from IP, ad interactions and device and diagnostic data under Google's privacy policy. In the EEA, UK and Switzerland we ask for consent through Google's consent tool (UMP) before personalized ads, and on iOS we ask for permission under App Tracking Transparency (ATT). You get the same reward if you decline. You can reopen ad privacy choices in the game settings at any time.
4. In-app purchases
We may sell gem packs and time-limited passes (not auto-renewing subscriptions). Payments are processed by Google Play or the App Store under their own terms and policies; we only receive and keep what is needed to verify and grant your purchase.
5. Website
This is a static information site. It does not require sign-up and does not use cookies or visitor tracking tools. Like any web server, access logs keep IP addresses for security and incident response.
On the coupon page, the friend code and coupon code you enter are sent to the game server and used only to redeem the coupon. If you email us, we use your address and message only to reply.
6. Sharing
We do not sell personal information.
Other players can see what is public in the game (nickname, profile icon, friend code, match results and rankings, messages you sent them).
- Processors (section 7)
- App stores (Google, Apple): downloads, purchase verification
- Ad network (Google AdMob): as in section 3
- Authorities when required by law
7. Processors
| Processor | Task |
|---|---|
| iwinV (Smileserv Co., Ltd.) | Game servers, database and website hosting (Republic of Korea) |
| Cloudflare, Inc. | Domain, game image delivery (CDN), storage of encrypted-connection database backups (accessible only from our server) |
| Google LLC / Apple Inc. | App distribution, payment processing |
| Google LLC (AdMob) | Advertising (when offered) |
8. Retention and deletion
| Information | Kept for |
|---|---|
| Game data (account, profile, progress, friends, blocks) | While your account exists. In-game deletion requests are completed after 7 days; email requests within 30 days. Guest accounts with no purchases and no progress beyond the starting items are deleted after 30 days without login |
| Friend messages | Latest 100 between two players; deleted with the account |
| Reported message copies and reports | 1 year after handling |
| Support requests | 1 year after the answer |
| Error reports | 90 days |
| Server access logs (including IP) | 90 days |
| Match input records | 30 days (until the investigation ends for matches under review) |
| Ad view confirmations | 30 days |
| Database backups | Automatically deleted after at most 30 days (a deleted account remains in backups taken within that period until they expire) |
| Days played | 2 years, for daily active user statistics |
Records kept by law: the purchase records below are kept separately from other data and then destroyed. They remain for this period even after account deletion, counted from the transaction date.
| Record | Period | Law |
|---|---|---|
| Contracts and withdrawals | 5 years | Act on Consumer Protection in Electronic Commerce (Korea) |
| Payments and supply of goods | 5 years | Same Act; Framework Act on National Taxes (Korea) |
| Consumer complaints and disputes | 3 years | Same Act (Korea) |
| Issue and use of paid currency | 5 years | Payment Services Act (Japan) |
Electronic files are deleted so they cannot be recovered.
9. Security
We protect information with reasonable technical and organizational measures, including encrypted connections between the game and server, no external access to the database, restricted admin tools and deletion-locked backups.
10. Your rights
Depending on where you live, you can ask to access, correct, delete, restrict or object to processing of your data, get a copy, and withdraw consent. Email us with your friend code. We respond without delay, and within one month where the GDPR applies. You may also complain to your local data protection authority.
11. Children
OffenseDefense is not directed at children under 13. Where the law requires parental consent, we obtain it or do not process the data. If you believe a child gave us information without proper consent, contact us and we will delete it.
12. International transfers
Our game servers and database are in the Republic of Korea. If you play from elsewhere, your information is transferred to Korea. The European Commission has recognized Korea as providing an adequate level of protection (adequacy decision of 17 December 2021). Backups (Cloudflare) and payment and ad data (Google, Apple) may be processed in the United States and other countries.
13. Changes
We may update this policy when the service or laws change. We announce important changes in the game or on this website before they take effect.
14. Privacy contact
Privacy office: Dcompany privacy team
| Business name | Dcompany (디컴퍼니) |
|---|---|
| Representative | Donggwan Lee |
| Business registration number | 119-20-24793 |
| Mail-order business report number | 2026-Gyeonggi Siheung-1933 |
| Phone | +82-70-4259-0338 |
| dcompanyservicemail@gmail.com | |
| Address | 301-A047, 3F, 10 Seochonsangga 2-gil, Siheung-si, Gyeonggi-do 15036, Republic of Korea |